Guides

Guides for mobile and independent mechanics

Practical write-ups on getting customer approval before you start, pricing parts, and getting paid without chasing texts.

• How to get customer approval before you start a repair

  A simple approval routine for mobile and small-shop mechanics: what to put in the estimate, how to send it, and how to keep a record of the yes.

• Parts markup for mobile mechanics: how to set it and explain it

  How independent and mobile mechanics price parts: common markup approaches, how to keep it consistent, and how to show it to customers without a fight.

• Sending repair estimates by text without losing track

  Texting estimates is fast but messy. How to send estimates customers can open, answer and pay from their phone, and keep track of which ones are still waiting.

• Setting a diagnostic fee policy as a mobile mechanic

  How mobile and independent mechanics charge for diagnosis: flat fee or hourly, whether it applies to the repair, and how to explain it before you start.

• How mobile mechanics get paid on the spot

  Getting paid before you drive away: agree the total up front, send a payment link when the job is done, and keep track of who still owes.